I’ve been mentioning the Frederick County Chamber of Commerce’s New Media Technology Conference (#FredNMT) to friends and business colleagues and more than a few have reacted as if they had just tasted soap. They tell me, for example, they don’t like Facebook and can’t even imagine using Twitter in any way. Now, my guess is that no one sympathetic with this point of view will be reading this blog, so I won’t argue that point. Rather, let’s consider what some folks don’t like about this new-fangled New Media.
These everyday, technologically capable people tell me they don’t like the idea of sharing or seeing what they consider personal information up on a computer screen. The first reason is they don’t want the wrong person – whoever that might be – to know anything about them. Secondly, they just find they don’t want to know much of what some people share.
I know I am not alone in being careful about anything I post on WaterCoolerView.com and on MScottatFCC. I am a Frederick County Workforce Services employee and we partner with Frederick Community College; it is certainly true in the modern world that no one involved wants me to offend anyone in their name. So, how do we know how not to offend anyone?
Norms are defined as “spoken or unspoken rules that distinguish between appropriate and inappropriate behavior.” So, in different ways my friends and I are wondering, “What are the norms?” Some obvious norms include no profanity, no personal attacks, really no attacks at all – but are there less obvious norms?
I think the question of "what is private and what is public" is an area where the norms are not so obvious, and there are many more. I am inviting the Frederick new media technology community to ponder about the question of norms as we prepare for the conference. What do you think?
-Marc
2.02.2010
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4 comments:
My personal opinion is that the separation of business/personal is an outdated notion.
Many Gen X & Gen Y employees want to work for a company that's a good match for their personal values, and I think many successful companies look for employees who can align themselves with the organization's values. If it's a good match, and people use good judgment, it's not usually a problem.
I also think the biggest stumbling block here is that social media is relatively new technology and people want to view it differently than anything else. In the end, it's just another communiation tool. Do you tell co-workers or customers that you refuse to engage in personal discussion during a phone conversation or that you don't want any small talk in a meeting? I'm betting you wouldn't get a very positive reaction to that. Business success is inextricably tied to personal relationships, whether we want it to be or not.
A good social media plan and policy are very helpful, and can help employers and employees set guidelines and be more comfortable with using social media. Are you attending the "Plans & Policies" session at #FredNMT?
Jessica -- I do love a comment! Thanks!
And, while I am teh one posing the question let me say that I agree with you. I'm maybe just a little paranoid as a public employee. Maybe working with the Feds so long did that to me?
The neo-luddites I described in the blog tend to be more vocal about having to read more personal stuff than they'd want. One even likened it to someone getting dressed by an un-draped window.
Are there any common SM practices you don't feel entirely comfortable about?
Love the post and the comments. I probably was one of those people who wasn't interested in the personal stuff about social networking (or whatever excuse I made up for myself to believe before I became a convert). Once I started, there was no looking back. It has been an education for me, working out what to post and what not to post and I agree with Jessica, if you would say it to your co-workers or clients/customers then it's ok for social media. I guess what is a challenge for me (or what I don't feel entirely comfortable about with SM) is that I do enjoy a game or two(on Facebook) and I really don't think other people want to know what's happening with my games (unless of course that game is something we have in common.) In turn, I really don't want to know or receive gifts etc from games/applications I am not into. Any thought?
Hi Jill -- I love games so much that I have to resist playing any on FB. I hide the game as soon as a friend posts anything.
From an OrgDev perspective I have often thought those games would be a great way to prime knowledge management activities within an organization or an audience -- to raise awareness, facilitate social interaction, etc.
Thanks for playing here! :-)
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